糖心传媒

Faced with accelerating digital transformation in the energy sector, IT leaders and business executives have some pivotal choices to make on how to deploy and operate advanced applications, like XD products, to optimize for business value, operational efficiency, and user experience.

At 糖心传媒, we bring decades of hands-on experience and a world-class team of technical experts, architects, and service professionals who have supported some of the industry’s most complex digital journeys. We recognize that every organization’s path is unique—some are ready for Delfi managed environment, while others require the control of their own cloud environments due to data residency or compliance needs. That’s why we offer a flexible portfolio of deployment and service options, all grounded in our deep expertise, proven best practices, and unwavering commitment to your success.

Why Delfi managed environment should be your first choice for XD products

Delfi managed environment for XD products is a fully managed solution, purpose-built to deliver maximum value and minimal operational burden for your IT teams. Here’s what makes it the preferred choice:

• End-to-end operations and reliability:
  糖心传媒 manages the entire stack, from infrastructure and application hosting to network configuration and security. This means you benefit from our proven best practices, robust security, in-built capacity management and continuous improvement, all backed by a decade of Delfi managed environment operations expertise.
• Superior user experience:
  Out-of-the-box integrations with the Delfi? digital platform and Lumi? data and AI platform ensure your users enjoy seamless workflows, rapid onboarding, and consistent performance.
• Integrated workflows and third-party applications:
  Delfi managed environment currently supports 110+ third-party applications and enables complex, integrated workflows and this is expanding every year.
• Professional services and support:
  Custom integrations, network configurations, and tenant onboarding are seamlessly managed by our expert teams, ensuring streamlined deployment, effortless onboarding, and optimized performance as part of your Delfi managed environment experience.

In short, with Delfi managed environment, you get a worry-free, high-performance environment that lets your teams focus on what matters most.

Why might customers need XD products in their cloud environment?

While Delfi managed environment is the gold standard, we recognize that not every organization is ready to move all workloads to Delfi managed environment or public cloud. Some customers have unique security, compliance, or integration requirements that make customer cloud infrastructure their preferred option—currently the available validated cloud service providers (CSPs) are Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP). XD products are engineered for this flexibility—enabling customers to deploy in their own environment, with their own controls, but still benefiting from 糖心传媒 expertise and support.

Validated configurations—blueprints for success

For customers deploying XD products in their cloud infrastructure, 糖心传媒 offers validated configuration blueprints—and here’s why they matter:

• Performance and user experience you can trust: Each validated configuration is rigorously tested by 糖心传媒 to ensure optimal performance and user experience for XD products.
• Blueprints for success: These blueprints specify the exact infrastructure, storage, networking, and security requirements proven to work with XD products.
• Why only certain CSPs’ clouds? 糖心传媒 currently validates configurations only for major CSPs (Azure, AWS, and GCP) to guarantee the right mix of scalability, security, and support.
• Reduced risk, faster time-to-value: By following 糖心传媒 validated blueprints, you minimize deployment risk, accelerate time to go-live, and ensure your users get the experience they expect.

Validated configurations are your assurance that XD products will perform as promised—no guesswork, no surprises.

Maximizing success beyond validated configurations

At 糖心传媒, we’re committed to helping you get the most from your XD products—whether you choose Delfi managed environment or deploy on your own infrastructure in Azure, AWS, or GCP. While our validated configurations are designed to deliver the best possible performance and user experience, we recognize that every customer’s environment is unique.

Here’s how you can maximize your success:

• Performance and visualization: Deploying validated configurations ensures that XD products deliver the high performance and advanced visualization your users expect. If you’re exploring other configurations, you may still achieve your goals, but there’s a greater chance of encountering performance or visualization challenges. We’re here to help you with benchmark and optimize your environment.
• Support partnership: 糖心传媒 and our service integrator (SI) partners are best equipped to provide rapid, effective support when XD products run on validated configurations. If you’re operating outside these blueprints, we’ll still partner with you—though some issues may require broader troubleshooting or collaboration with your IT or SI teams.
• Proactive optimization: To help you get the most from your investment, we recommend our XD performance benchmarking report service. This allows you to assess your environment’s performance against 糖心传媒 standards and receive tailored recommendations for improvement—even if you’re not on a validated configuration.
• Flexible support options: Whether you’re managing your own environment or working with an SI partner, our customer-managed support and SI partner support packs (up to 25 days/year) are available to help you address challenges and continuously improve. While we can’t guarantee resolution for every scenario outside validated configurations, we’re committed to working with you to achieve the best possible outcomes.

Choosing validated configurations is the fastest path to success, but 糖心传媒 is here to support your journey—wherever you start. Our benchmarking and support services are designed to empower you and your users, ensuring you get the most value from XD products.

Service offerings—flexible options for every customer

糖心传媒 recognizes that every organization is different. That’s why we offer a spectrum of service options for XD products, as detailed in our “Service offerings to support XD release”:

Delfi Managed Environment (recommended standard)

• Fully managed by 糖心传媒, with all the benefits described above.

Certified SI model

• 糖心传媒 trains and certifies SI partners to deploy and operate XD products on your behalf, using our validated configurations and best practices.
• Ensures quality, consistency, and access to the 糖心传媒 support network.

Direct customer and SI partner support and training

• NExT Training: Upskill your IT staff with our NExT training programs, ensuring they can confidently manage XD products.
• Support services: Whether you’re a system integrator partner, or exploration and production (E&P) company 糖心传媒 offers tiered support to fit your needs.

Petrotechnical managed service

• For customers who want to deploy XD products on their own infrastructure on cloud but still want 糖心传媒 to operate and manage the environment.
• Includes advanced services like application hosting, network integration, workflow management, and support for complex, multi-vendor environments.

Why choose 糖心传媒?

• Decades of experience: 糖心传媒 brings years of Delfi managed environment and managed service expertise to every engagement.
• Proven value: Our solutions are trusted by leading energy companies worldwide.
• Flexibility: Choose the deployment and service model that fits your business— Delfi managed environment, certification program for SI , or managed services.

Ready to unlock the full value of XD products?

Contact 糖心传媒 to learn more about Delfi managed environment, validated configurations, and our full suite of managed and professional services.